| No |
Role |
Company |
Company Address |
Dates Employed |
Employment Duration |
| 1 |
SVP, Customer Success Leader |
Wells Fargo |
San Antonio, Texas Area |
Feb 2020–Present |
1 yr 4 mos |
| 2 |
SVP, Sr. Contact Center Manager II |
TD |
Mount Laurel, New Jersey |
Apr 2016–Feb 2020 |
3 yrs 11 mos |
| 3 |
VP, Head of Multicultural Center of Excellence - Customer Marketing Product Manager |
Consumer & Community Banking, JPMorgan Chase & Co. |
Wilmington, Delaware |
Feb 2016–Mar 2016 |
2 mos |
| 4 |
VP, Consumer Practices Sr. Manager |
Consumer & Community Practices, JPMorgan Chase |
Wilmington, Delaware |
Aug 2014–Feb 2016 |
1 yr 7 mos |
| 5 |
VP, Collections Strategy & Risk - Relationship Manager |
Card Services, JPMorgan Chase |
Wilmington, Delaware |
Jan 2011–Sep 2014 |
3 yrs 9 mos |
| 6 |
VP, Outreach Programs & Industry Relations |
InCharge Debt Solutions |
Orlando, Florida Area |
Aug 1999–Jan 2011 |
11 yrs 6 mos |
| 7 |
Director of Project Management and Vendor / Creditor Relations |
InCharge Debt Solutions |
Orlando, Florida Area |
Apr 2008–Oct 2009 |
1 yr 7 mos |
| 8 |
Vendor / Creditor Relations & Educational Services Manager |
InCharge Debt Solutions |
Orlando, Florida Area |
Dec 2006–Apr 2008 |
1 yr 5 mos |
| 9 |
Manager of Special Projects - Call Center Operations |
InCharge Debt Solutions |
Orlando, Florida Area |
Oct 2005–Dec 2006 |
1 yr 3 mos |
| 10 |
Call Center Operations Project Manager |
InCharge Debt Solutions |
Orlando, Florida Area |
Jun 2004–Oct 2005 |
1 yr 5 mos |
| 11 |
Customer Support Supervisor/Project Coordinator |
InCharge Debt Solutions |
Orlando, Florida Area |
Mar 2002–Jun 2004 |
2 yrs 4 mos |
| 12 |
Call Center / Research Department Supervisor |
InCharge Debt Solutions |
Orlando, Florida Area |
Aug 1999–Mar 2002 |
2 yrs 8 mos |
| 13 |
Manager, Senior Mortgage Broker |
American Mortgage Resources |
Orlando, Florida Area |
1997–1999 |
2 yrs |