| No |
Role |
Company |
Company Address |
Dates Employed |
Employment Duration |
| 1 |
SVP, Contact Center ~ Customer Success Leader |
Wells Fargo |
Phoenix, Arizona Area |
Jan 2020–Present |
1 yr 5 mos |
| 2 |
Director II, Member Services | California Large Group Plans |
Anthem |
Woodland Hills, CA |
Aug 2015–Jan 2020 |
4 yrs 6 mos |
| 3 |
Sr. Manager, Customer Service Contact Center | NW Region |
PEMCO Mutual Insurance Company |
Greater Seattle Area |
Jan 2004–Nov 2014 |
10 yrs 11 mos |
| 4 |
Manager, Privacy and Compliance |
PEMCO Mutual Insurance Company |
Seattle, WA |
Jan 2004–Aug 2004 |
8 mos |
| 5 |
Supervisor Customer Service | Contact Center | NW Region |
PEMCO Mutual Insurance Company |
Greater Seattle Area |
Jan 2000–Jan 2004 |
4 yrs 1 mo |
| 6 |
Customer Service Specialist | Pilot Member for Design of Customer Contact Center |
PEMCO Mutual Insurance Company |
Seattle, WA |
Jan 1998–Jan 2000 |
2 yrs 1 mo |