No |
Role |
Company |
Company Address |
Dates Employed |
Employment Duration |
1 |
Vice President of Technology, Interaction Routing and Dialer Enterprise Contact Center Services |
Wells Fargo |
Norfolk, Virginia Area |
Nov 2016–Present |
4 yrs 7 mos |
2 |
Technology Manager, Dialer and Contact Center Services |
Wells Fargo |
Norfolk, Virginia Area |
Jul 2013–Nov 2016 |
3 yrs 5 mos |
3 |
Vice President Business Support Manager II |
Bank of America |
Chesapeake, VA |
Jan 2011–Jul 2013 |
2 yrs 7 mos |
4 |
Vice President Consultant Systems Engineer |
Bank of America |
Chesapeake, VA |
Jun 2008–Jan 2011 |
2 yrs 8 mos |
5 |
Assistant Vice President of Call Center Technology Strategies and Reporting |
Portfolio Recovery Associates, Inc. |
Norfolk, Virginia Area |
May 2006–May 2008 |
2 yrs 1 mo |
6 |
Assistant Vice President Technology Development and Integration Manager |
MBNA America |
Belfast, ME |
Jan 2005–May 2006 |
1 yr 5 mos |
7 |
Call Center Technical Operations Manager |
MBNA America |
Camden, ME |
Jan 2000–Jan 2005 |
5 yrs 1 mo |
8 |
Senior Reporting and Support Specialist |
MBNA America |
Newark, DE / Camden, ME |
Aug 1997–Jan 2000 |
2 yrs 6 mos |