| No |
Role |
Company |
Company Address |
Dates Employed |
Employment Duration |
| 1 |
SVP - Enterprise Contact Center Strategy, Planning, Implementation & Customer Experience |
Wells Fargo |
San Francisco, CA |
Jun 2017–Present |
4 yrs |
| 2 |
SVP - Head of Home Lending Digital Servicing (Digital Product Management Manager) |
Wells Fargo |
San Francisco Bay Area |
Jun 2014–Jun 2017 |
3 yrs 1 mo |
| 3 |
SVP - Contact Center Strategy, Technology Planning & Customer Experience |
Wells Fargo |
|
Jul 2008–Jun 2014 |
6 yrs |
| 4 |
SVP - Online Banking (Digital Product Management Manager) |
Wells Fargo |
|
Apr 2005–Jul 2008 |
3 yrs 4 mos |
| 5 |
SVP - Digital Banking (Product Management Manager) |
Bank of America |
|
Jun 2002–Apr 2005 |
2 yrs 11 mos |
| 6 |
Director of Product Marketing - CRM & Analytic Applications |
KANA (formerly Broadbase Software) |
|
1999–2002 |
3 yrs |
| 7 |
Manager (CRM and Process Improvement Practices) |
Ernst & Young Global Consulting Services |
|
1995–1999 |
4 yrs |
| 8 |
Consultant - Economics & Airline Forecasting, Airport Consulting Practice |
KPMG Peat Marwick |
|
1990–1993 |
3 yrs |