| No |
Role |
Company |
Company Address |
Dates Employed |
Employment Duration |
| 1 |
Head of Cust.Experience Measurement, Insights and Analytics - Virtual Channels Group at Wells Fargo |
Wells Fargo |
Charlotte, North Carolina Area |
Dec 2015–Present |
5 yrs 6 mos |
| 2 |
Vice President, Customer Experience Measurement |
US Bank |
Charlotte, North Carolina Area |
Jan 2012–Dec 2015 |
4 yrs |
| 3 |
Principal |
Customer Experience Consulting |
|
2009–Jan 2012 |
3 yrs |
| 4 |
VP Customer Care |
The Steritech Group |
|
2008–2009 |
1 yr |
| 5 |
VP Division Manager |
Maritz Research |
|
Apr 1992–Jun 2008 |
16 yrs 3 mos |