| No |
Role |
Company |
Company Address |
Dates Employed |
Employment Duration |
| 1 |
Sr VP Customer Experience, Business Banking |
Wells Fargo |
Charlotte, North Carolina Area |
Jan 2016–Present |
5 yrs 5 mos |
| 2 |
SVP, Director Customer Experience |
U.S. Bank |
Charlotte, North Carolina Area |
Apr 2012–Jul 2015 |
3 yrs 4 mos |
| 3 |
Sr VP, Director Customer Experience Measurement |
U.S.Bancorp |
Charlotte, North Carolina Area |
Dec 2009–Apr 2012 |
2 yrs 5 mos |
| 4 |
Senior Vice President, Director Customer Satisfaction and Loyalty Performance |
Wells Fargo |
Charlotte, North Carolina Area |
Oct 2008–Dec 2009 |
1 yr 3 mos |
| 5 |
SVP, Director Customer Satisfaction and Loyalty Performance |
Wachovia |
Charlotte, North Carolina Area |
Apr 2003–Oct 2008 |
5 yrs 7 mos |
| 6 |
Customer Satisfaction Research Executive |
Wachovia |
Charlotte, North Carolina Area |
Oct 2001–Apr 2003 |
1 yr 7 mos |
| 7 |
Customer Satisfaction Manager |
First Union National Bank |
Charlotte, North Carolina Area |
Aug 1998–Oct 2001 |
3 yrs 3 mos |
| 8 |
Performance Engineering Consultant |
First Union National Bank |
Charlotte, North Carolina Area |
Apr 1996–Aug 1998 |
2 yrs 5 mos |
| 9 |
Customer Listening Manager |
First Union National Bank |
Charlotte, North Carolina Area |
Apr 1994–Apr 1996 |
2 yrs 1 mo |
| 10 |
Personal Service Representative |
First Union National Bank |
Charlotte, North Carolina Area |
Aug 1992–Apr 1994 |
1 yr 9 mos |