| No |
Role |
Company |
Company Address |
Dates Employed |
Employment Duration |
| 1 |
Vice President, Lending Product Management |
Wells Fargo |
|
Mar 2021–Present |
3 mos |
| 2 |
Independent Consultant, Customer & Employee Experience |
Freelance |
|
2020–Present |
1 yr |
| 3 |
Business Initiatives Consultant, Team Member Experience |
Wells Fargo |
Minneapolis, Minnesota, United States |
2020–Mar 2021 |
1 yr |
| 4 |
Customer Journey Mapping Consultant |
Heart of the Customer, LLC |
Greater Minneapolis-St. Paul Area |
2017–2020 |
3 yrs |
| 5 |
Senior Manager, Customer Experience Research |
Carlson Wagonlit Travel |
Minnetonka, Minnesota |
2017–2020 |
3 yrs |
| 6 |
Strategic Partnership Director |
Customer Experience Professionals Association (CXPA) |
Greater Minneapolis-St. Paul Area |
2016–2017 |
1 yr |
| 7 |
Director, Customer Experience & Loyalty |
Universal Hospital Services |
Edina, MN |
2014–2016 |
2 yrs |
| 8 |
Director, Asset360 Services |
Universal Hospital Services |
Edina, MN |
2013–2014 |
1 yr |
| 9 |
360 Program Services Manager |
Universal Hospital Services |
Greater Minneapolis-St. Paul Area |
2012–2013 |
1 yr |
| 10 |
Strategic Customer Care Manager |
Universal Hospital Services |
|
2010–2012 |
2 yrs |
| 11 |
Asset360 Operations Analyst |
Universal Hospital Services |
Edina, MN |
2008–2010 |
2 yrs |
| 12 |
Credit Manager |
Wells Fargo Financial |
Roseville, MN |
2007–2008 |
1 yr |
| 13 |
Sales Representative |
University Directories |
Eau Claire, Wisconsin |
2006–2006 |
less than a year |