No |
Role |
Company |
Company Address |
Dates Employed |
Employment Duration |
1 |
Vice President, Digital Transformation |
Citizens |
|
May 2020–Present |
1 yr 1 mo |
2 |
Vice President, Digital Credit Card Experience Owner |
Citizens |
Johnston, Rhode Island |
Mar 2019–May 2020 |
1 yr 3 mos |
3 |
Sr Digital Customer Experience Relationship Manager |
Santander Bank, N.A. |
Boston, MA |
Jun 2018–Mar 2019 |
10 mos |
4 |
Digital Customer Experience Operations & Insights Leader |
Help companies design and optimize targeted digital marketing strategies for acquisition and loyalty |
|
Apr 2017–Jun 2018 |
1 yr 3 mos |
5 |
Assistant Vice President, Digital Customer Experience Operations & Analytics |
MetLife |
Warwick, RI |
Jul 2013–Apr 2017 |
3 yrs 10 mos |
6 |
Director, Customer Experience Marketing and Strategic Planning |
MetLife |
Warwick, RI |
Sep 2009–Jul 2013 |
3 yrs 11 mos |
7 |
Director, Product Development |
MetLife |
|
Feb 2008–Dec 2009 |
1 yr 11 mos |
8 |
Sr. Manager, Marketing Research, Branding & Advertising |
MetLife |
|
Apr 2004–Feb 2008 |
3 yrs 11 mos |
9 |
Manager, eBusiness Marketing |
MetLife |
|
Jan 2002–Apr 2004 |
2 yrs 4 mos |
10 |
Chief Operating Officer and EVP of Consumer Banking |
Amalgamated Bank |
Greater New York City Area |
Aug 2016–Present |
4 yrs 10 mos |
11 |
Executive Vice President - Director of Consumer Banking |
Amalgamated Bank |
Greater New York City Area |
Mar 2016–Jul 2016 |
5 mos |
12 |
VP Enterprise Strategic initiatives |
American Express |
|
Nov 2014–Mar 2016 |
1 yr 5 mos |
13 |
Vice President of Direct Deposits |
American Express |
New York |
Jan 2009–Nov 2014 |
5 yrs 11 mos |
14 |
Vice President, Strategic Planning Group (SPG) |
American Express / Strategic Planning Group |
London, UK |
2007–2009 |
2 yrs |
15 |
Vice President, Enterprise Customer Management |
Capital One |
Washington DC / Richmond, VA |
Sep 2006–Mar 2007 |
7 mos |
16 |
Director, Direct Bank |
Capital One |
McLean, VA |
2003–2006 |
3 yrs |
17 |
Senior Manager, Corporate Strategy Group |
Capital One |
Boston / Washington DC |
2000–2002 |
2 yrs |
18 |
Senior Manager, e-Commerce |
Capital One |
McLean, VA |
1999–2000 |
1 yr |
19 |
Senior Associate & Engagement Manager |
McKinsey & Co |
Washington DC |
1996–1999 |
3 yrs |