No |
Role |
Company |
Company Address |
Dates Employed |
Employment Duration |
1 |
General Manager |
Cigna |
Hartford, Connecticut Area |
Oct 2018–Present |
2 yrs 8 mos |
2 |
Chief Operating Officer, US Individual Segment |
CIGNA |
|
2011–Present |
10 yrs |
3 |
Chief Operating Officer |
Furnace MFG |
Fairfax, VA |
Mar 2009–Jun 2012 |
3 yrs 4 mos |
4 |
Director, Lending Product Development |
E*Trade Financial |
|
Oct 2006–Dec 2008 |
2 yrs 3 mos |
5 |
Senior Director, Mortgage and Home Loans |
Capital One |
|
Sep 2001–Jan 2006 |
4 yrs 5 mos |
6 |
Associate |
Mercer Management Consulting |
|
1999–2001 |
2 yrs |
7 |
Brand Marketing, Summer Intern |
Procter and Gamble |
|
May 1998–Aug 1998 |
4 mos |
8 |
Senior Consultant |
PriceWaterhouse |
|
Jun 1994–Jun 1997 |
3 yrs 1 mo |
9 |
Director, Member Care |
Alliant Credit Union |
|
Jan 2021–Present |
5 mos |
10 |
Sr. Manager, Operational Excellence |
MJ Holding Company, LLC |
Greater Chicago Area |
Oct 2018–Dec 2020 |
2 yrs 3 mos |
11 |
Sr. Program Manager, Customer Advocacy |
FTD Companies |
Greater Chicago Area |
May 2018–Sep 2018 |
5 mos |
12 |
Program Manager, Customer Service |
Redbox |
Greater Chicago Area |
Nov 2015–May 2018 |
2 yrs 7 mos |
13 |
Sr. Business Process Improvement Analyst |
Outerwall, Inc. (Redbox Automated Retail) |
Greater Chicago Area |
Aug 2013–Nov 2015 |
2 yrs 4 mos |
14 |
Manager - Quality (Monitoring & Continuous Improvement) |
Hutchison 3G |
|
Mar 2011–Jul 2012 |
1 yr 5 mos |
15 |
Manager - Quality |
FIS - Fidelity National Information Services Pvt Ltd |
India & Philippines |
Aug 2010–Mar 2011 |
8 mos |
16 |
Assistant Manager - Quality |
FIS - Fidelity National Information Services Pvt Ltd |
|
Jan 2007–Aug 2010 |
3 yrs 8 mos |
17 |
Team Coach - Operations |
FIS - Fidelity National Information Services Pvt. Ltd |
|
Mar 2005–Jan 2007 |
1 yr 11 mos |
18 |
Customer Service Representative |
eFunds |
|
2000–2005 |
5 yrs |