| No |
Role |
Company |
Company Address |
Dates Employed |
Employment Duration |
| 1 |
Senior Vice President - Contact Center Operations |
Cenlar FSB |
Ewing, New Jersey, United States |
Mar 2020–Present |
1 yr 3 mos |
| 2 |
Sr. Vice President Client Engagement |
Alorica |
|
Mar 2019–Mar 2020 |
1 yr 1 mo |
| 3 |
Vice President- Customer Service Operations (Wireless) |
Verizon |
Basking Ridge, NJ |
2014–Mar 2019 |
5 yrs |
| 4 |
Vice President - National Distribution (Wireless) |
Verizon |
Basking Ridge, NJ |
2012–2014 |
2 yrs |
| 5 |
Vice President- National Customer Service Strategy (Wireline) |
Verizon |
Basking Ridge, NJ |
2009–2012 |
3 yrs |
| 6 |
President Kansas/Missouri Region (Wireless) |
Verizon |
Chesterfield, MO |
2007–2009 |
2 yrs |
| 7 |
Vice President Midwest Area Customer Service (Wireless) |
Verizon |
Elgin, IL |
2004–2007 |
3 yrs |
| 8 |
Midwest Area Customer Service Operations Director (Wireless) |
Verizon |
Elgin, IL |
2001–2004 |
3 yrs |
| 9 |
Mid-Atlantic Area Customer Service Operations Director (Wireless) |
Verizon |
Laurel, MD |
2000–2001 |
1 yr |
| 10 |
Call Center Staff Director (Wireless) |
Verizon |
Columbia, SC |
1999–2000 |
1 yr |
| 11 |
Group Manager (Wireless) |
Verizon |
Orangeburg, NY |
1996–1999 |
3 yrs |
| 12 |
Call Center Supervisor (Wireless) |
Verizon |
Orangeburg, NY |
1995–1996 |
1 yr |
| 13 |
Customer Service Representative (Wireless) |
Verizon |
Orangeburg, NY |
Mar 1994–1995 |
1 yr |